The Company: Metro Taxis Ltd is a broad spectrum Taxi Company comprising a fleet of approximately 400 vehicles including Saloon/Estate Cars, Hackney Cabs, 5/8 seat mpv/minibuses and 16 seat pcv minibuses. 48 of the fleet are wheelchair friendly several of these being Tail Lift vehicles for larger wheelchairs. Company Ethos: We source the products and services that we use from within The Borough wherever possible. We support local charitable effort always and sponsor several local Sports Clubs down to Junior Level. We have a dedicated customer service team with a well developed complaints procedure which is recognised by our own Licensing Authority as an example of "Best Practise" in all areas. Most of our drivers have passed the NVQ level 2 in Passenger Transport through courses organised by The Company. The qualification will become mandatory for all our drivers at the beginning of 2012.
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