Today, Girlington "ALL OVER" taxis as we are now known, pick up every single passenger that calls, from every corner of the District. Without charging any extra. The key focus of today's business is to create an unrivalled level of excellent customer service.
As well as undergoing NVQ level training as compulsory, drivers are CRB checked on a regular basis using the police national computers. Their cars are checked weekly for deficiencies and every 6 months by Bradford council, as well as by VOSA annually. Drivers undergo random inspections and we use "mystery customers" who are employed by us to randomly check the standard of service passengers receive. More details of the mystery customers can be found below. Girlington taxi's will not tolerate overcharging. Complaints about drivers are taken very seriously, and looked into fairly. Girlington drivers do a fantastic job 99% of the time. But sometimes even they can get it wrong.
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